Do you have a shop front?We used to have a shop in Enmore Road, Newtown and then a Secret Lair in Marrickville, Sydney but have since closed our retail premises and relocated our office to Melbourne. We offer corset fittings and garment pick up from our office & fitting room in Melbourne. Text/Call us on 0451 007540 to enquire.
Is there anywhere I can see and try on your designs in real life and not just online?
Weather permitting we are at these festivals each year: *Blacktown Medieval Fayre - Sydney (May)
*Winterest Medieval Festival - Sydney (July)
*Queanbeyan Medieval Festival - Canberra area (Sept.)
*Steampunk Victoriana Fair - Goulburn, NSW (Oct.)
We are looking for steampunk and medieval festivals and fairs in Victoria as well - suggestions are welcome.
I see you offer custom sizing, can you do other customisations and what is your returns policy?
We make a lot of corsets & corset gowns to fit the personal measurements of our customers and clients. When we make something specific to your requirements like colour or fabric there is a no returns or refunds policy on that item. We always double check your measurements and now have a 'be guided as you measure' service that is available on Zoom so you can be confident that no matter what you're having made it will fit you beautifully. Here's the link to our booking calendar
Am I too old to wear a corset or any of these clothes?
Definitely not! We're not age-ist or size-ist and we are definitely into making people look and feel as great as possible through how they express themselves with their clothing. Our customers range in age from 13 to 91 so no you are not too old!
Are you a steampunk shop?
You can call us a steampunk shop, we're also gothic, gothic victorian, alternative street wear, romantic victorian.
Do you sell Waist Training & Tight lacing Corsets?
We sell our own branded Gallery Serpentine corsets for tight lacing and waist training along with an excellent quality range of mesh and lace corsets that are ideal to wear in the hotter months under clothing. These have proven the test of time and provide excellent waist compression. You can also have these custom made to fit your shape if needed. The wait time on a custom made corset is usually 7-14 week at most times of the year.
I work at a desk in the corporate world & often find my back is sore at the end of the day and I'm slouching a lot.
Do you have anything that can help me with that?
Yes, we have produced a range of Gallery Serpentine branded corsets that are lighter in construction in black and white mesh.
These are very popular if you want support and shape but need more movement or breathability. These are very popular for corporate women due to the support they give when sitting at a desk for long hours and the great shaping they give you when worn under clothing.
Do you sell bridal corsets for under wedding dresses?
Yes we do! We have made a lot of these in beautiful ivory brocade. The only proviso is that your wedding dress needs to not be a low back (needs to be well above the back bra band) and made from a thick enough material or with several layers that will not show any lines from the corset.
I've just had a baby or am struggling with my mama belly and abdominal separation, will a corset help me, my back gets quite sore?Yes! We have quite a number of our corset clients buying under bust corsets for post partum care. Please get in touch - email is best for this firstname.lastname@example.org and we will be able to help you out.
I've always wanted a fairytale wedding and to wear a corset as part of my wedding gown, do you make ivory or white corsets that I can wear as the outside of my gown?
Yes, we have several over bust styles that can be made in an ivory jacquard or white duchess satin for you.
I don't fit the normal size ranges you find in most shops, do you stock plus size clothing?
Yes, we always carry what is considered plus size clothing in our shop, flattering designs across the styles of Victorian, steampunk, gothic victorian clothing and corsets. We do a lot of making of custom sized corsets, corset gowns and skirt sets for our customers.
I Want To Model For Gallery Serpentine
Please send through contact details and modelling portfolio if you have one, Model Mayhem links are fine. Email us at email@example.com. We need to see what you look like, know your age, where you are located and your measurements and height. If you have modelled for other labels or brands please include those in the email.
I Want To Photograph Gallery Serpentine designs for my portfolio
Unfortunately due to the number of requests we get to shoot our designs we are generally not able to accommodate this request unless you are already an established photographer in the commercial or amateur fields and we can see that your style of photography and choice of models is aligned with ours. If you feel that you fit the criteria or have a project that is likely to get published then please email us at firstname.lastname@example.org with details. We prefer to be emailed and not called for this enquiry. Thank you.
I Am A Stylist And Want To Borrow Your Clothes For A Project
If you are working on a commercial project where we will benefit through exposure and credits, i.e. if it is for a magazine, high profile event or commercial film project then we can generally accommodate this request depending on lead time. Recent collaborations have been with Grazia magazine, Mardi Gras.
Do You Buy Back Clothes?
We don't buy back Gallery Serpentine clothing but have set up a Gallery Serpentine Buy Swap Sell Page on Facebook for our customers here: https://business.facebook.com/groups/GallerySerpentinebuyswapsell/ *Please note that this is only for Gallery Serpentine purchased products, not other brands.
How long will it take to get my order to me if I live in NSW or ACT?
For items that are ready made and are coming from our Melbourne office we aim to post out within 24 hours from the time your order is received, delivery to Sydney is usually within 5 days, Canberra and the ACT can take 5 days, *we recommend choosing express if you need your items in a hurry.
For items that we are making for you - most corsets and corset gowns are completed within 5-16 days and then posted.
Please see our Shipping Info for full details on delivery to other locations and overseas.
How do I know what size I am in your clothes?
We check in with you as soon as you order to make sure that you went well with measuring to select the best size, we also check your measurements for you. Don't be surprised to receive a call, text or email message once your order is placed. We contact you usually within 2 hours of your order coming through or the next morning if you ordered at night.
You'll also find Size Guides listed in the details of most of our styles but remember that we've been making our own label for years so can help you with measurements and getting the best fit, email us on email@example.com, text us on 0451 007 540 or use the Chat button on all the pages on our website.